REQUEST FOR INFORMATION REGARDING DIGITAL ADOPTION PLATFORM FOR EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA

SUMMARY OF REQUEST FOR INFORMATION (RFI) REGARDING DIGITAL ADOPTION PLATFORM FOR ESDC

PURPOSE & SCOPE:

• What is being procured: Employment and Social Development Canada (ESDC) seeks detailed information on Digital Adoption Platforms (DAPs) to facilitate on-the-job training and improve the efficiency of its learning systems.
• Project scope and objectives: The primary objective is to identify a DAP that meets ESDC's functional, security, and accessibility requirements. The DAP should enhance productivity, proficiency in using ESDC systems, and reduce help desk inquiries.
• Contract type and estimated value: This RFI is not a bid solicitation and does not specify any contract type or estimated value since it is solely for gathering information.

BUYER INFORMATION:

• Issuing organization: Department of Employment and Social Development Canada (ESDC)
• Contact details: Adam Gardner, Email: [email protected]
• Important dates:
  • Posted: October 31, 2025
  • Due Date: December 9, 2025

MANDATORY REQUIREMENTS:

• Required certifications/registrations: Compliance with Government of Canada regulations and policies as outlined in Annex A.
• Mandatory qualifications: Solutions must meet functional, security, and accessibility specifications relevant to ESDC.
• Set-aside requirements: N/A (No specific set-aside requirements mentioned).
• Geographic restrictions: N/A (No restrictions noted).

PREFERRED QUALIFICATIONS:

• Nice-to-have certifications or experience: Experience providing DAP solutions to government entities or large organizations.
• Preferred qualifications: Familiarity with training delivery methodologies and previous successful implementations of similar systems would be advantageous.
• Additional evaluation factors: Innovations in training and learning management solutions may provide a competitive edge.

This structured summary is optimized to assist organizations in identifying compatibility with ESDC's requirements for a Digital Adoption Platform. It highlights essential features and criteria necessary for consideration.