Question 1

What is "Employee Assistance Program (EAP) Nationwide Services for Canada Revenue Agency (CRA)"?

Accepted Answer

### Summary of Opportunity: Employee Assistance Program (EAP) Nationwide Services for Canada Revenue Agency (CRA)

**PURPOSE & SCOPE:**
- **What is being procured/granted?**  
  Services for an Employee Assistance Program (EAP) to support CRA employees and their families facing personal, health, or work-related challenges.
  
- **Project scope and objectives:**  
  The EAP aims to provide confidential, neutral, and voluntary professional services, along with advisory services to supervisors, managers, HR professionals, and union representatives, to ensure a psychologically safe workplace.
  
- **Contract type and estimated value:**  
  A contract with a single contractor for a duration of three (3) years (36 months), with an option to extend for up to three additional one-year terms under the same conditions. Estimated value not specified.

**BUYER INFORMATION:**
- **Issuing organization:**  
  Canada Revenue Agency (CRA)
  
- **Contact details:**  
  Furqana Mehkari (furqana.mehkari@cra-arc.gc.ca)
  
- **Important dates:**  
  - Posted: December 4, 2025  
  - Due: January 13, 2026  
  - Performance period: Starts on contract award for three years with potential extensions.

**MANDATORY REQUIREMENTS:**
- **Required certifications/registrations:**  
  No specific certifications or registrations mentioned.
  
- **Mandatory qualifications:**  
  Must meet all mandatory evaluation criteria in the bid solicitation to be declared responsive.
  
- **Set-aside requirements:**  
  Open only to Canadian suppliers.
  
- **Geographic restrictions or location requirements:**  
  Must be based in Canada.

**TECHNICAL REQUIREMENTS:**
- **Key technical capabilities needed:**  
  Capacity to deliver EAP services that promote employee well-being. Support for management and HR on workplace health initiatives.
  
- **Evaluation criteria:**  
  Proposals evaluated based on both technical capabilities (70% weighting) and pricing (30% weighting). Bidders must achieve a minimum of 127 points out of 181 in the evaluation.

**PREFERRED QUALIFICATIONS:**
- **Nice-to-have certifications or experience:**  
  Experience in delivering EAP services to government entities or large organizations.
  
- **Preferred qualifications:**  
  Not explicitly listed.
  
- **Additional evaluation factors:**  
  Proposals that demonstrate innovative approaches to EAP services may receive higher evaluations.

**KEY EVALUATION FACTORS:**
- **How proposals will be evaluated:**  
  Bids will be assessed based on mandatory and technical criteria, with overall scores calculated by the given weighting.
  
- **Weighting of different criteria:**  
  - Technical: 70%  
  - Price: 30%  
  
- **Past performance requirements:**  
  Not specified in the document.

This structured summary provides essential information to assess potential company fit for the EAP services opportunity with the CRA.

Question 2

When did this opportunity close?

Accepted Answer

This opportunity closed on January 13, 2026. The page is kept for historical reference and research purposes.

Question 3

Why is this closed opportunity still available to view?

Accepted Answer

This historical contract listing is preserved for research purposes. Contractors can use past solicitation data to understand requirements, pricing trends, and prepare for similar future opportunities from Canada Revenue Agency (CRA).

Question 4

Are there similar active opportunities available?

Accepted Answer

Yes, Narwin.ai automatically identifies similar active government contracts based on agency, NAICS codes, and set-asides. Check the "Similar Active Opportunities" section on this page or browse all active opportunities at narwin.ai/opportunities.

Question 5

Will this contract be re-solicited in the future?

Accepted Answer

Many government contracts are recurring (annual maintenance, multi-year services, etc.). Sign up for free alerts on Narwin.ai to be notified when Canada Revenue Agency (CRA) posts similar opportunities in the future.

Employee Assistance Program (EAP) Nationwide Services for Canada Revenue Agency (CRA)

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