Managed Infrastructure as a Service – High Resilience Environment

PROCUREMENT OVERVIEW

The Department of the Environment (ECCC) is seeking a qualified contractor to provide Managed Infrastructure as a Service (IaaS) for the Government of Canada’s High Resilience Environment (HRE). The core objective is to ensure ongoing stability, performance, and optimization of the IT environment through end-to-end operational support delivered via a defined service model.

ISSUING ORGANIZATION

• Organization: Department of the Environment (ECCC)
• Location: Montreal, Quebec, Canada
• Contact: Marie-Christine Blais
  Email: [email protected]

MANDATORY REQUIREMENTS

• Eligibility: Open only to SBIPS Supply Arrangement Holders under EN537-05IT01 who qualified under Tier 1 in the NCR metropolitan area.
• Security Clearance: Bidders do not need to have the required clearance to submit a bid.
• Geographic Restrictions: Services must be provided within Canada, specifically the NCR metropolitan area.
• Experience: No minimum years of experience specified, but bidders must demonstrate capability in managed services.

TECHNICAL CAPABILITIES

Bidders must possess expertise in managed services, particularly in providing operational support for IaaS environments. Familiarity with security protocols and IT optimization strategies is essential.

PREFERRED QUALIFICATIONS

While not mandatory, bidders with certifications in relevant IT frameworks (e.g., ITIL, ISO 20000) or those with prior experience in government contracts may have a competitive advantage. Familiarity with the Canadian government procurement process could also be beneficial.

This summary provides a comprehensive overview of the RFP for Managed Infrastructure as a Service for the ECCC, highlighting essential information for potential bidders to assess their fit for the opportunity.