This opportunity has closed
The submission deadline was January 9, 2026. This page is kept for reference purposes.
Computer and Telephone Headsets and Accessories
AI Summary
PURPOSE & SCOPE:
- What is being procured/granted?: The procurement involves computer and telephone headsets and accessories for employees of the Canada Revenue Agency (CRA).
- Project scope and objectives: The objective is to supply and deliver headsets and accessories on an “as and when requested” basis to various CRA offices across Canada.
- Contract type and estimated value: Up to four (4) regional contracts will be awarded, with the minimum spend commitments being:
- Atlantic Region: $30,000 CAD
- Quebec Region: $40,000 CAD
- Ontario Region: $85,000 CAD
- Western Region: $65,000 CAD
BUYER INFORMATION:
- Issuing organization: Canada Revenue Agency (CRA)
- Contact details: Samuel Snow ([email protected])
- Important dates:
- Posted: September 15, 2025
- Due: January 9, 2026
- Performance period: 2 years, with options to extend for four (4) additional 1-year periods.
MANDATORY REQUIREMENTS:
- Required certifications/registrations: Bidders must be compliant with all mandatory technical evaluation criteria.
- Mandatory qualifications: Bids must comply with bid solicitation requirements to be declared responsive.
- Set-aside requirements: This procurement may be conditionally set aside for Indigenous businesses under the Procurement Strategy for Indigenous Business; certifications are required to qualify.
- Geographic restrictions: Only Canadian suppliers and applicable trading partners are eligible to bid.
TECHNICAL REQUIREMENTS:
- Key technical capabilities needed: Bidders must demonstrate capabilities to provide computer and telephone headsets and accessories as per the required specifications.
- Deliverables and performance standards: Specific performance standards will be detailed in the bid documents; responsive bids will be evaluated for the lowest price in each region.
- Evaluation criteria: Evaluation will be at the regional level, focusing on the lowest evaluated price.
PREFERRED QUALIFICATIONS:
- Nice-to-have certifications or experience: Experience in supplying similar products to governmental or large organizational clients can be advantageous but is not mandatory.
- Preferred qualifications: Familiarity with government procurement processes and requirements could provide a competitive edge.
This structured summary is designed to assist potential bidders in assessing their fit and interest in this procurement opportunity from the Canada Revenue Agency.
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Documents
Description
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The Canada Revenue Agency (CRA) intends to enter into a contract with a single or multiple contractor(s) for a requirement for computer and telephone headsets and accessories to be supplied and delivered to employees of the CRA located in CRA offices across Canada on an “as and when requested” basis. It is the CRA’s intention to award up to four (4) regional contracts to fulfill the requirement. The period of each contract will be for two (2) years with four (4) options to extend the period by one (1) year each. Each region will be evaluated separately and the highest ranked responsive bid in each region and meeting all the requirements will be recommended for award of a contract for that region. The resulting contract for each region will have a minimum spend commitment as follows: • $30,000.00 CAD for the Atlantic region. • $40,000.00 CAD for the Quebec region. • $85,000.00 CAD for the Ontario region. • $65,000.00 CAD for the Western region. In the event that a single Bidder is deemed the highest ranked responsive bid for two (2) or more regions, the CRA will award one (1) contract to this single Bidder for the regions in which they are the highest ranked responsive Bidder. Additionally, the resulting contract will include an irrevocable option to CRA to add, remove, or modify products, or worksites from the Contract, if the need arises, due to a shift in legislation, policy, or program requirements. Regions: a) Atlantic region (the provinces of Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador); b) Quebec region ( the province of Quebec, which includes the Quebec side of the National Capital Region (NCR); c) Ontario region (the province of Ontario, which includes the Ontario side of the National Capital Region (NCR); and d) Western region (the provinces of Manitoba, Alberta, Saskatchewan, and British Columbia). For each region, a bid must comply with the requirements of the bid solicitation and meet all mandatory technical evaluation criteria to be declared responsive. For each region, the responsive bid with the lowest evaluated price will be recommended for award of a contract for that region. Proposal documents and supporting information must be submitted in either English or French. Conditional Set-Aside Under the Procurement Strategy for Indigenous Business This procurement may be conditionally set aside under the federal government Procurement Strategy for Indigenous Business. In order to be considered for the set-aside, the Bidder must certify that it qualifies as an Indigenous business as defined under PSIB and that it will comply with all requirements of PSIB. If bids from two (2) or more Indigenous businesses are compliant with the terms of the Request for Proposal, the contracting authority will limit the competition to those Indigenous businesses and will not consider bids from any non-Indigenous businesses that may have been submitted. For more information on Indigenous business requirements of the Set-aside Program for Indigenous Business, refer to Eligibility for Indigenous procurement set aside and Procurement information for Indigenous business owners If the bids from the Indigenous businesses are found to be non-compliant or non-responsive or are withdrawn, such that fewer than two compliant bids from Indigenous businesses remain, bids from all of the non-Indigenous businesses that had submitted bids will then be considered by the contracting authority. Questions must be directed in writing to the contracting authority via email [email protected] Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to: Canada Revenue Agency Bid Receiving Unit [email protected] Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA. The CRA reserves the right to negotiate with suppliers on any procurement. This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Competitive - Open bidding
Procurement Category
Goods
Selection Criteria
Lowest Price
Regions of Opportunity
Canada
Regions of Delivery
Canada
Reference Number
cb-742-35544282
Amendment Number
015
Contracting Entity
Canada Revenue Agency (CRA)
Contact Name
Samuel Snow
Contact Email
Contact Phone
+16133240047
Contact Country
Canada
Organization City
Ottawa
Organization Province / State
ON
Organization Country
Canada
Last Updated
July 29, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is January 9, 2026 (Overdue).
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